Four stages, one outcome: recovered value.

Each stage is measurable, reported, and designed to compound into the next.

STAGE 01

Acquisition

Every opportunity is underwritten before a rand is committed. Our acquisition model reads prescription vintage, data completeness, and contact probability at the account level, so our bids reflect true recoverable value — not a rule-of-thumb percentage of face.

Stage 01 deliverables

  • 01Account-level due diligence
  • 02Prescription vintage mapping
  • 03Data-quality scoring
  • 04Precision bid modelling

STAGE 02

Activation

This is where value is created. Over 90 days we enrich stale data, run right-party-contact campaigns across voice, SMS, WhatsApp and email, and convert engagement into signed arrangements — reactivating a book the market had written off.

Stage 02 deliverables

  • 01Multi-channel RPC campaigns
  • 02Bureau data enrichment
  • 03AOD & arrangement capture
  • 04Payment pathway conversion

STAGE 03

Polishing & AI Modelling

A polished portfolio removes uncertainty for the next buyer. We confirm legal status, interrupt prescription, refresh contact and employment data, and attach a propensity scorecard to every single account before it goes to market. Our proprietary scores that utilise AI modelling, assist with a comprehensive review and assessment of the portfolio.

Stage 03 deliverables

  • 01Legal status confirmed
  • 02Prescription interrupted
  • 03Current address & employment
  • 04Scorecard per account

STAGE 04

Resale

Certified, activated and documented, the portfolio commands a premium exit. Buyers pay more because they inherit less risk — the spread between the distressed entry price and the polished exit is our profit engine.

Stage 04 deliverables

  • 01Full data pack & audit trail
  • 02Activation performance report
  • 03Legal status summary
  • 04Premium exit pricing

Applied Intelligence

Polishing & AI Modelling

Our proprietary scores that utilise AI modelling, assist with a comprehensive review and assessment of the portfolio.

  • 01Propensity-to-pay scoring
  • 02Prescription risk modelling
  • 03Contact-probability prediction
  • 04Real-time queue optimisation

The Spread

The difference between a distressed sale and a polished exit.

The same R10M face-value book can exit at wildly different prices depending on whether it has been activated. Our entire model is built on capturing that spread — for our own account, or as a success fee on your book.

Fig. 02 — Exit value of one R10M face-value bookRand, millions · illustrative
R10MR8MR6MR4MR2MR0FACE VALUE R10MR500K – R1.5MDISTRESSED SALEday 0 · no activationR2M – R4MPOLISHED EXITday 60–90 · activatedSPREAD CAPTUREDUP TO +R3.5M

Asset Preservation

Prescription is the greatest destroyer of value in distressed debt.

Under the Prescription Act 68 of 1969, most unsecured debts prescribe after three years of inactivity. A portfolio with unmanaged prescription risk is worth a fraction of one where legal enforceability has been preserved. We treat prescription mitigation as a core value driver — not a collections afterthought.

Fig. 03 — The prescription clock, and how the toolkit interrupts itMonths since last acknowledgement
061218243036MONTHS SINCE LAST ACKNOWLEDGEMENT OF DEBTPRESCRIPTION · MONTH 36A · UNMANAGED BOOKUNENFORCEABLEDebt prescribes. Recoverable value falls to a fraction of face.B · KHULA-MANAGED BOOKAOD SIGNED · CLOCK RESETPART-PAYMENT · CLOCK RESETENFORCEABLE THROUGHOUT

Each interruption restarts the three-year window in accordance with the Prescription Act 68 of 1969. Timings illustrative.

“Competitors who acquire distressed portfolios without prescription management are systematically destroying their own asset value. We underwrite it at acquisition, then eliminate it operationally.”

Khula Recovery Solutions
Investment Philosophy

Our Prescription Mitigation Toolkit

  1. 01Vintage Analysis at Acquisition

    Every portfolio is mapped by vintage at due diligence. Accounts within 12 months of prescription receive immediate campaign prioritisation.

  2. 02AOD Campaigns

    Structured outreach to obtain signed or verbal Acknowledgements of Debt, resetting the prescription clock in accordance with the Act.

  3. 03Part-Payment Capture

    Even a nominal payment interrupts prescription. Our teams are trained to secure minimum payments as a legal preservation mechanism.

  4. 04Legal Action Triggers

    Where AOD or payment is unachievable on a material account, we initiate summons to interrupt prescription via court process.

  5. 05Data-Driven Prioritisation

    Propensity-to-contact scores identify accounts most likely to engage, enabling efficient campaign targeting within prescription windows.

Start the Process

Let's assess your portfolio.

Our first step is a confidential portfolio assessment — no obligation, no upfront cost.